Support Center
We're here to help. Get answers to common questions or reach out directly.
Frequently Asked Questions
Q: How often are tweets scanned?
A: We scan for new tweets and posts continuously, with alerts typically delivered within 30-60 seconds of posting.
Q: What cryptocurrencies and stocks are monitored?
A: We detect all cryptocurrencies listed on Coinbase and stocks available on Robinhood that are mentioned in monitored posts.
Q: Can I customize which authors I follow?
A: Currently, we monitor Elon Musk's Twitter, Donald Trump's Truth Social, and Twitter posts. Elite plan users get multi-source monitoring.
Q: What does the confidence score mean?
A: The confidence score (0-100) indicates how likely the AI analysis is to be accurate based on the clarity of sentiment and asset mentions in the post.
Q: Are SMS alerts available on all plans?
A: SMS alerts are available on Pro and Elite plans. Free plan users can view alerts on the platform.
Q: Can I cancel my subscription anytime?
A: Yes, you can cancel your subscription anytime from your settings. You'll keep access until the end of your billing period.
System Status
All systems operational. No current issues.
Impact Alerts
AI-powered tweet to crypto alerts for traders.
Contact
2108 N ST #15063
Sacramento, CA, 95816, USA
(209) 730-8705
support@impactalerts.io
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